Wongsrealtygroup.com is the property of Wong's Realty Group Limited, registered in Jamaica. By using this website, you agree that you consent to and are bound by the following terms and conditions.
Copyright and Trademarks
The contents of this website are © Wong's Realty Group. Reproduction of part or all of the contents or available assets (collectively 'the material') in any form is prohibited other than in accordance with the following permissions:
Licence to re-copy for Limited Purposes:
Except as provided above, this licence to re-copy does not permit incorporation of the material or any part of it in any other work, publication, or website, whether in hard copy, electronic, or any other form. In particular (but without limitation), no part of Wong's Realty Group's website, including but not limited to photographs, property details, virtual tours, and/or floor plans, may be distributed or copied for any commercial purpose. You may not frame this website without the express consent of Wong's Realty Group. The Wong's Realty Group logo is a trademark registered in the name of Wong's Realty Group in Jamaica and other parts of the world. Reproduction of this trademark other than in order to view this website is prohibited.
Disclaimer
Wong's Realty Group takes all reasonable care to ensure that the information contained on this website is accurate; however, we cannot guarantee its accuracy, and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must, therefore, check these terms and conditions for any such changes each time you visit this website.
Wong's Realty Group makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links, or other items. Furthermore, neither Wong's Realty Group nor any other contributor to this website makes any representation or gives any warranty, condition, undertaking, or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness, or freedom from viruses of the content contained on this website or that such content will be accurate, up-to-date, uninterrupted, or error-free. Nothing on this website shall be regarded or taken as financial advice.
Law
The user confirms that the terms and conditions and use of this website shall be governed by the laws of Jamaica, and that any and all disputes arising therefrom shall be subject to the exclusive jurisdiction of the Jamaican courts.
Privacy Policy
This privacy policy is issued on behalf of Wong's Realty Group Limited. When we mention Wong's Realty Group, "we", "us", or "our" in this privacy policy, we are referring to Wong's Realty Group Limited. Wong's Realty Group Limited is responsible for processing your data.
At Wong's Realty Group, we are committed to ensuring that your privacy is protected. This privacy notice, together with our Terms and Conditions and any other notice referred to in it, explains how we collect and use your personal data when you visit our website or use our services.
Please note that all personal data sent to a Wong's Realty Group email address (for whatever purpose) will be stored on our IT systems and may be subject to wider systematic monitoring procedures that we have implemented for the purpose of our legitimate business interests to protect confidential and personal data and assist in our ability to identify potential data breaches.
This website is not intended for children, and we do not knowingly collect personal data from children.
This privacy notice was last amended in July 2024 and supersedes any earlier version.
1. Personal data we collect
As a business, we collect, use, store, and transfer different types of personal data depending on who you are (for example, a client, customer, or job applicant).
The types of data we may collect include: identity data; contact data; financial data; details of your dependents; transaction data (including, for example, details of your property requirements); IP address; website usage data; marketing and communication preference data; call recordings; information in your application form and CV; proof of right to work; employment history; criminal convictions and offenses.
"Sensitive Personal Information" includes information about your racial or ethnic origin, philosophical or religious beliefs, physical or mental health or condition, sexual life or orientation, or information about criminal convictions. In certain circumstances, you may also provide us with such Sensitive Personal Information, for example, if you have disability-related requirements.
2. How we collect personal data
We use different methods to collect data from and about you, including:
3. How we use your personal data
We collect information about you to process the purchase, rental, sale, or let of a property through Wong's Realty Group (or from one of our clients); to contact you about services and offers we think may be of interest to you in relation to the purchase, rental, sale, or let of a property; when you apply for a role with us and/or are successful; where it is necessary for us to comply with our legal obligations or where it is otherwise lawful for us to do so.
We may also process your personal data to help us operate, grow, and protect our business, develop our products and services, help improve our efficiencies, manage our client base, provide training, monitor our customer service standards, help resolve disputes, and/or to refer you to selected third-party mortgage brokers or a conveyancing panel management provider.
Examples include network security and monitoring, auditing, call recording, training and awareness including compliance, referencing, verification of identity, fraud prevention, risk assessment, utility switches, due diligence, marketing, analytics, debt recovery and other claims, the improvement and optimization of advertising, providing marketing material and content, ensuring that content from our website is presented in the most effective manner for you and your computer, customer support, notifying you about changes to our services and other important notices, managing suppression lists, profiling, cloud storage, and when we purchase another business and/or referrals.
In some circumstances, we may, to protect our entitlement to a commission and to avoid a dispute, disclose your name to another agent, landlord, or vendor.
Our right to process your personal data falls under one of the following legal bases: your consent; where we are performing our obligations under a contract with you; where we are under a legal obligation; where the processing is in our legitimate business interests. Additional grounds may apply where we process special category data, such as where you provide explicit consent, where you have made the personal data publicly available, to establish, exercise or defend a legal claim.
Cookies
The Wong's Realty Group website and applications may automatically collect data about how you use our services to help us improve future functionality of our website and to assist with advertising and targeting. We use Google Analytics, a web analysis service provided by Google.
The cookies on the Wong's Realty Group website do not track, collect, or upload data such as your name, email address, or billing information, but they may collect data about your equipment and browsing activities. We may collect and report on the adoption and usage of specific features, crashes and exceptions, and other useful, anonymous metrics.
Certain devices can detect your approximate location via latitude and longitude. The accuracy of this data is not under the control of Wong's Realty Group. If this feature is requested, Wong's Realty Group will prompt you to provide your permission to access your location data for the purposes of providing you with results or directions based on your current location. You can disable location settings within your browser or app.
To read more about our use of cookies on the Wong's Realty Group website, please consult our cookie policy.
4. Disclosures of your personal data
We may share your personal data with trusted companies outside of Wong's Realty Group, such as: to third parties with whom we have a contractual relationship to perform, or assist us in performing the purchase, rental, sale, or let of a property; IT and system administration service providers; anti-money laundering verification service providers; tenancy deposit schemes (or deposit replacement service providers); utility switch companies; utility suppliers; trade contractors; survey companies; surveyors, EPC providers, inventory clerks, managing agents, property auctioneers, auction legal pack providers; local authorities and government law enforcement agencies; Government departments; property developers; third-party data services who help us to segment and understand our audience; advertisers and advertising networks (including social media); professional advisers including lawyers, bankers, auditors who provide consultancy, banking, legal, insurance, and accountancy services; insurers; credit or reference providers (including for debt recovery purposes); other agents with whom we have entered into a sub-agency agreement; the counterparty to your transaction; property portals through which you request our services; other parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
Where you apply for a role with us, we may disclose or share your personal information within Wong's Realty Group.
5. Data security
We are committed to ensuring the security of, and prevention of unauthorized access to, your personal data through technical and organizational means. We limit who can access your personal data to those individuals and third parties who need to know it and who are subject to a duty of confidentiality. We also systematically monitor outbound emails for the purposes of protecting confidential and personal data and assisting in our ability to identify potential data breaches. If we become aware of a data breach, we will, where required, notify the Information Commissioner's Office. If we believe that the data breach is serious, we may notify you as well.
6. International transfers
We will not transfer your personal data outside of Jamaica, except to a country offering the same level of protection for your personal data or to an organization that commits to abide by the same standards. For example, with certain service providers, we may use specific contracts approved by relevant authorities to ensure that your personal data has the same protection as it would have in Jamaica.
7. Data retention
We will retain your personal data while you use our services (or while we provide services connected to you) and for at least seven years thereafter, for legal, regulatory, and accounting purposes. If we need to retain your personal data for longer, we will consider the potential risks in continuing to store your data against why we might need to keep it. In some circumstances, we might anonymize your personal data so it is not associated with you, and we may then use this information indefinitely. We generally retain call recordings for 30 days but may retain these for longer where necessary, e.g., for investigations or claims.
Where you apply for a role with us, if your application is unsuccessful, we will retain your personal information for six months after we have informed you of our decision so that we can show that we have not discriminated against candidates on prohibited grounds. We will retain your personal data on our file for a further 18 months after we have informed you of our decision so that we can consider you for future Wong's Realty Group vacancies. If you would prefer we did not, please email us at info@wongsrealtygroup.com.
8. Your legal rights
To the extent provided by law, you have the right to:
Please note that even if you refuse marketing, we will still contact you to discuss the services you have asked us to provide to you or to tell you about changes to our terms and conditions.
The rights listed above may not apply in certain circumstances. Therefore, we may not always be able to comply with your request. We will tell you if this is the case. We will usually respond to a request from you to exercise your rights within one month of receipt, but it might take longer if your request is particularly complex or if you have made several requests.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask for further information in relation to your request to speed up our response.
Generally, you do not have to pay a fee to exercise these rights, but you may have to pay a fee if your request is unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request.
Marketing
You have the right to withdraw your consent for us to use your personal data for marketing purposes at any time.
You can withdraw such consent by:
We will still process your personal data to fulfil our contract with you and in accordance with our legal, accountancy, and regulatory obligations. If you withdraw your consent, your previous consent will remain valid concerning our use of your data until you withdrew your consent.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any company outside Wong's Realty Group to enable those third parties to send you direct email messages regarding their products and/or services for marketing purposes.
If you no longer wish to be contacted by any such third parties for marketing purposes, please follow the instructions in their marketing communications or consult their privacy policies about how to unsubscribe.
9. How to contact us
To contact us about how we handle your personal data, please contact our Data Protection Officer at info@wongsrealtygroup.com. Alternatively, write to us at Data Protection Officer, Wong's Realty Group Limited, 7 Cassia Park Avenue, Kingston 10.
Anti-Money Laundering
Wong's Realty Group is committed to operating its business in a transparent and open manner consistent with our legal and regulatory obligations. We are aware that the real estate industry is a target for organized criminals seeking to launder the proceeds of criminal activity. We always seek to prevent this activity by cooperating fully with the authorities and reporting suspicious activity to the relevant Jamaican authorities.
As part of this commitment, we adopt strict compliance with all Anti-Money Laundering rules, with specific emphasis on the Proceeds of Crime Act, the Money Laundering Regulations, the Bribery Act, and the Terrorism Act.
Wong's Realty Group's policy commitment is applicable to all of our customers, including vendors, buyers, landlords, and tenants. As a result, we obtain and hold for at least seven years evidence pertaining to our customers' identity and, where appropriate, we obtain proof of ownership of property and source/destination of funds. We will be unable to proceed with any work on behalf of our customers if we are unable to obtain this information. Customers' identity will be subject to an electronic identity check, which may also include a credit check.
For a full list of acceptable identity documents, please click here.
Indemnity
You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations, and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.
Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage, including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.
Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).
If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of these conditions will not be affected.
These terms and conditions and your use of this website are governed exclusively by Jamaican law.
This does not affect your statutory rights as a consumer.
Wong's Realty Group Limited is registered in Jamaica (registered number 876-618-5404. Our registered office is at 7 Cassia Park Avenue, Kingston 10.